Effective Date: [08/21/2024]
1. General Policy
At SafetyRush, we strive to ensure that our customers are satisfied with their purchases. If you are not satisfied with a product or service purchased from our Site, please review our refund policy below. By purchasing from SafetyRush, you agree to the terms outlined in this policy.
2. Eligibility for Refunds
- Digital Products: Due to the nature of digital products, we do not offer refunds once a product has been downloaded or accessed. If you encounter issues with a digital product, please contact our support team for assistance.
- Services: Refunds for services are considered on a case-by-case basis. If you are dissatisfied with a service provided, please contact us within 7 days of the service date to request a refund.
- Subscription Services: If you are subscribed to a recurring service, you may cancel your subscription at any time. Refunds for unused portions of the subscription period are not provided.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer support team at [info@safetyrush.com] within the applicable refund period.
- Provide your order number, a description of the issue, and any relevant details or documentation.
- Our team will review your request and notify you of the decision within 30 business days.
4. Refund Processing
Approved refunds will be processed to the original payment method within 30 days from the date of approval. Please note that it may take additional time for your financial institution to process and reflect the refund in your account.
5. Non-Refundable Items
Certain items or services may be non-refundable, including but not limited to:
- Products or services purchased from third parties or partners.
- Customized or personalized items.
- Products or services marked as “final sale” or “non-refundable” at the time of purchase.
6. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Changes will be effective when posted on the Site, and your continued use of the Site following the posting of changes constitutes your acceptance of such changes.
7. Contact Us
If you have any questions or concerns about this Refund Policy, please contact us at:
SafetyRush
Email: [info@safetyrush.com]